Privacy Policy

Futures Capacity Academy Ltd (UK) (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights.

Last updated: [23 December 2025]

Futures Capacity Academy Ltd (UK) is the data controller for personal data processed through this website and our services.

We may collect and process the following personal data:

• Contact details: name, email address, telephone number, organisation, job title, country/region.
• Enquiry and booking details: your message, service interests, preferred dates/times, and information you provide via forms.
• Advisory/training context: information you share to help us deliver sessions (e.g., objectives, constraints, documents you provide).
• Participation data: attendance details and feedback/evaluation responses (for training, events or workshops).
• Website usage data: basic technical and usage data (e.g., IP address, device/browser type, pages visited).
• Accessibility/dietary needs (if you choose to share them): used only to support your participation.

We use personal data to:

• respond to enquiries and provide information you request;
• arrange and deliver advisory, coaching, facilitation and training;
• manage bookings, administration, contracts and invoicing;
• improve our services and website;
• maintain professional records and protect our business.

We process personal data where it is necessary for:

• a contract (to deliver services you request or your organisation commissions);
• legitimate interests (to respond to enquiries, run our business, improve our services), balanced against your rights;
• legal obligations (e.g., accounting and tax record-keeping);
• consent (where required, such as non-essential cookies and certain communications).

If you provide accessibility/dietary details, we use them only for that purpose and handle them with extra care.

We do not sell personal data. We may share data with trusted suppliers who help us operate our website and deliver services (e.g., hosting, email/calendar, video calls, file storage, analytics, invoicing/payment). They are only allowed to use data on our instructions.

Some suppliers may process data outside the UK. Where this happens, we use appropriate safeguards (such as approved contractual protections) to protect your data.

We keep personal data only as long as needed for the purposes above, including legal and accounting requirements. We then delete it or anonymise it.

We may use cookies and similar technologies for essential website functions and to understand website usage. Where required, we will request consent for non-essential cookies. You can also control cookies through your browser settings.

And, on rare and highly appreciated occasions, Monika Popper may also offer the human kind of cookies (yummy homemade chocolate chip) during or after selected services—subject to availability and your dietary preferences.

You may have rights to access, correct or delete your personal data, restrict or object to processing, and withdraw consent (where we rely on it).

If you have concerns, please contact us first using the button above. You may also complain to the UK Information Commissioner’s Office (ICO).

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.